Learning outcomes

  1. Define ICT terminologies
  2. Use Packages to address societal needs
  3. Predict and explain implication of ICT to the society


  • Introduction to ICT
    • Importance of ICT
    • History of ICT
    • Advantages and Disadvantages of ICT 
    • What is information?
    • Why is it needed by people?
    • When is it needed?
    • How information is accessed by people?
    • How is information stored?
    • How is information being processed or transformed into other forms?
  • Digital Economy
    • What is digital economy?
    • Other related terms for digital economy: internet economy, new economy or web economy
    • The focus is how internet would change the way we do business
    • Business functions
    • Value chain
    • Business pressure
    • Characteristics of digital economy
    • Advantages and disadvantages of digital economy
    • Implication of digital economy
  • Computer Hardware
    • What is computer hardware?
    • Categories of computer hardware
      • Input
      • Output
      • Processing
      • Storage
    • Data storage units
      • Bits
      • Bytes, Kilobytes, Megabytes, Gigabytes, Terabytes, Nanobytes
    • Keyboard
    • Mouse
    • Monitor
    • Touch-pad
    • Printer
    • Speaker
    • Microphone
    • Hard disk
    • Floppy disk
    • Flash disk
    • Memory Card
    • CD or DVD
    • Zip drive
  • Computer Software
    • What is computer Software?
    • Types of Computer Software
    • Examples of Computer Software
    • Creating/acquiring computer software
    • Installation of Computer Software
    • Determining type of software to purchase
    • Characteristics of computer software
  • Operating System
    • What is operating system?
    • Role of operating system
    • Functions of operating system
    • Types of operating systems
    • Examples of operating systems
    • Acquiring operating system
    • Installation of operating system
  • Application packages
    • What is application software?
    • Examples of application software
    • Word processing software: MS Word
    • Spreadsheet software: MS Excel
    • Presentation software: MS PowerPoint
    • Database Management software: MS Access
    • Data analysis software: SPSS
  • Data communication
  • E-business
  • Information security
  • Functional Information Systems

Review questions

  1. How does application software differ from operating system software?
  2. Software or programs are designed to make users more productive. Discuss this statement.
  3. Describe the characteristics of software suitable for business information management
  4. Describe the following kinds of software programs
    • Custom software
    • Packaged software
    • Open source software
    • Freeware
  5. What are the three advantages of acquiring software through application service provider (ASP)?
  6. What is the function of spreadsheet software?
  7. Juma want to establish new business in Morogoro. Before investing in the business Juma wanted to conduct a study in order to know the market needs of his products.
    • Which software will he use
    • Develop at least three question in the questionnaire that he will prepared to collect preference of the product he want to invest
    • Describe how such questions will be entered into the research software before making statistical analysis